We are a company exporting citrus fruit from Türkiye to Poland. We shipped 8 truckloads of goods to Poland-based AMPLUS Sp. z o.o. (VAT: PL6820002923). A large portion of our invoiced amount was withheld under a unilateral "quality deduction" that we never accepted. We share this experience solely through documents, dates and figures — without insult or defamation.
Published by: R.G. (a Türkiye-based citrus exporter) · Last updated: 10 August 2026 · Figures are based on our statement and commercial documents.
This website has been published in good faith and under the following principles:
Our company exported citrus fruit to AMPLUS Sp. z o.o., one of the major importers in Poland's fresh fruit and vegetable sector. The sale was made directly and at a fixed price — not on commission or consignment.
Although the total of our invoices was €133,383.20, only €59,389.29 was collected. The remaining €73,993.91 was not paid, on the grounds of a "quality deduction" that was declared unilaterally about a month after delivery and that we did not accept.
As a condition for paying the balance, we were asked to issue discount (credit note) documents. Although we felt compelled to prepare them, we subsequently stated in writing that we did not accept those deductions. Our last email, sent on 15 July 2026, has received no reply.
Provided solely to identify the counterparty; all details are taken from the company's own website and publicly available registry records.
Events in chronological order; each step is supported by the relevant commercial documents.
| Item | Amount | Note |
|---|---|---|
| Total invoiced | €133,383.20 | Sum of commercial invoices issued |
| Amount received | €59,389.29 | Amount actually paid (44.5%) |
| Unpaid balance | €73,993.91 | Portion withheld via unilateral "quality deduction" |
The documents on which our claim rests. Personal data (signatures, IBAN, tax numbers, third-party details) is masked in accordance with the law.
A dispute framed by international rules and precedents.
Under the Vienna Sales Convention (CISG Arts. 38–39), to which both Türkiye and Poland are parties, the buyer must notify a defect within the shortest reasonable time after taking delivery. For perishable goods such as citrus, this period is measured in days. A defect/discount notice arriving about a month after delivery is, by this standard, considered late.
Imposing a unilateral "discount/deduction" on a supplier after goods have been delivered is treated as an unfair trading practice in Poland and is heavily penalised by the Office of Competition and Consumer Protection (UOKiK). Large companies have been fined hundreds of millions of złoty for such practices.
Note: These fines concern other companies and are cited here only as sector context, to show the legal character of the type of practice.
The sector rules of the European fresh produce trade (COFREUROP) require the buyer to obtain an approved independent expert report for a quality claim. A deduction based on a unilateral statement does not comply with this procedure.
Representatives of AMPLUS Sp. z o.o. may send us their comments on the information on this page. Any statement received will be published unchanged and with equal prominence. Our aim is resolution; we remain open at all times to a written, fair and documented settlement.
iletisim@example.comNo. This page contains no insult, accusation or unverified allegation. Only dates, figures and correspondence supported by documents are shared. The other party's right of reply is open and, once received, their statement will be published unchanged.
The focus of this process is the commercial dispute itself and the documents. We appear publicly simply as R.G.; however, business partners and interested parties who wish to know who we are can reach us by email, and we will verify our identity with documents. We stand behind everything we say; all information shared is supported by our commercial documents.
These are not alternatives to one another. Our aim is to record the process transparently and encourage a fair resolution. Our legal rights are being pursued separately and in due form.
This page is not a bargaining tool; it is for information. Developments in the process and any settlement reached will be reflected on the page to keep the information accurate and up to date.